1. Capabilities

2. Getting started
2.1 Creating a shortcut
2.2 Starting SureClaim
2.3 Entering providers

3. The SureClaim environment
3.1 How the windows work
3.2 Switching between open windows
3.3 Moving windows
3.4 Closing windows
3.5 Using index tabs
3.6 Typing information into boxes
3.7 Using combo boxes

4. Managing patient records
4.1 Adding a new patient
4.2 Swiping OHIP cards
4.3 Updating a patient's information
4.4 Patient profile
4.5 Patient history
4.6 Patient reminders

5. Managing claim records
5.1 Adding a new claim
5.2 Editing a claim
5.3 Deleting a claim
5.4 Quick service codes

6. Sending and receiving diskettes
6.1 Sending diskettes
6.2 Receiving diskettes
6.3 Resubmitting a claim

7. Electronic data transfer

8. The appointment book
8.1 Changing the size of time slots
8.2 Booking an appointment
8.3 Changing a patient's appointment time
8.4 Deleting an appointment

9. Printing
9.1 What you can print
9.2 How to print